Payment Policy

About Credit/Debit Card

For dependable support, USD is the store's pricing and settlement currency. Accepted cards include Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover, subject to the secure options presented at checkout.

In keeping with our customer promise, secure payment data is handled by Shopify and authorized processors rather than stored in full by nuby; complete card numbers and verification codes are not retained. Issuers independently decide whether to approve, decline, verify, or place a temporary hold.

As part of our service commitment, provide current billing and contact details so authorization can be completed. We may stop a payment that cannot be approved or carries material fraud risk, and we collect taxes in accordance with applicable law.

For dependable support, we send an approved credit to the payment method used for purchase, after which banks and card issuers usually require 5-10 business days to display it.

Payment assistance: support@nubylane.shop or 512-937-6359, Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: nuby
Contact email: support@nubylane.shop
Phone: 512-937-6359
Physical address: 790 Short St, Aberdeen, Mississippi, 39730, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)